For many reasons, perhaps it is a gift for your beloved one’s birthday, perhaps you couldn’t work without a smartphone as the financial market is so volatile recently. We understand how urgent and important for you to receive your purchased items to be the earliest as possible. That’s why we aim to do everything to make sure your satisfaction to be achieved.
Since we are running a website for European customers, all the cut off time mention below is based on Greenwich Mean Time (GMT). That means for most of the European Countries, your time will be one hour ahead of the time we mention here below.
📆 (Monday to Thursday)
Every order successfully paid on or before midnight (GMT) will be packed overnight and shipped out the next day morning. Orders that are paid on 12:00 (GMT) will be packed and shipped out at the same day afternoon.
📆 (Friday to Sunday)
Orders will be packed on Sunday afternoon and shipped out on Monday Morning (GMT).
|Destination||Estimated Delivery Time|
|Countries of the European Union||5 - 7 business days|
|Remote Areas of the European Union||7 - 10 business days|
|Other countries and areas||Contact us for the shipping and delivery details|
We currently ship to all countries of the European Union. For other countries and areas please feel free to ask via email [email protected] for special arrangements.
For all European Union countries, the sale price of the item is tax included. Please note that duty fee or sales tax will not be refunded on any type of returns. For more information, please contact us for further advise about your country’s pass experience.
We will provide with the tracking number once the item is shipped out from our local warehouses or our global warehouses. You will receive an email with the tracking number, and you may also track the details via your order page.
You are responsible for package cannot be delivered, is unclaimed, or is refused. The delivery service provider may contact you for situations that they may encountered during the delivery or when they found not safe to leave packages on the outside of your delivery destination. So please make sure the shipping address is filled correctly and make sure you have filled in the contact number just in case our delivery staff wanted to contact you.
Duties, taxes, and other customs charges that are incurred on the package for both the original and return shipments. The amount of these charges will be subtracted from your merchandise refund.
If the package shows delivered to your registered or shipping address but unfortunately it is lost, you must report the lost to us within 4 weeks from the date you have placed your order. Once you have reported your lost package, we will request our carrier to launch an investigation and ask them to attempt to have it found. If the investigation found that the package is lost or stolen, we will reship to you freely. However, we are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided.