Privacy Policy

CeLLPhoneAGe privacy policy

The CeLLPhoneAGe Privacy Policy explains how information about you is collected, used and disclosed when you access and use our websites, applications and services that link to this Privacy Policy.

Information collection and Use

When you use the Services, you provide information to us. CeLLPhoneAGe collects two types of information:

  • information that you provide to us that lets us know who you are ("Personally Identifiable Information").
  • information that does not by itself identify a specific individual ("Non-personally Identifiable Information").

Personally identifiable information

You can browse the Services' Websites without telling CeLLPhoneAGe who you are or revealing any personal information about yourself. However, when you transact with us (e.g., offer to sell a device) or register to open an account with CeLLPhoneAGe, we ask for information about yourself, such as your name, email address, and zip code, which we collect and use as disclosed in this Privacy Policy. Once you submit information about yourself to us, you are not anonymous to us. We may also collect additional information about you when you engage in certain activities on the Services,such as:

  • provide transactional information when you sell, offer to recycle, ship, or purchase an item;
  • when you sign up for special offers;
  • when you visit the Services' Web pages or the pages of certain CeLLPhoneAGe partners;
  • when you interact with offers and advertisements;
  • when you contact us for help or customer support;
  • when you log into the Services with your account;
  • when you complete a survey;
  • when you post content or provide us with feedback;
  • when you enter promotions or sweepstakes.

CeLLPhoneAGe might also receive information about you from other sources and add it to your account information. Providing information is purely optional on your part; however, not all features and services (such as, responding to your inquiries) would be available to you if you elect not to provide information. If you choose to provide us with personal information, you consent to the transfer and storage of that information by us.

Non-personally identifiable information

We automatically receive and collect Non-personally Identifiable Information on our server logs from your browser, including your IP address, the Uniform Resource Locator ("URL") that you just came from, which URL you next go to, browser type, browser language, date and time of your query, CeLLPhoneAGe cookie information, and the pages you request. This information is compiled and analyzed on both a personal and an aggregated basis. We may use third-party analytics services to collect, monitor and analyze the information collected as described above.

Use of information

We primarily will use Personally Identifiable Information for the following purposes:

  • To provide the Services to you;
  • To customize the content you see;
  • To customize the content you see;
  • Fulfill any transactions, including, your requests for products and services;
  • Improve our services and offerings to you;
  • Conduct research;
  • Provide you with support;
  • Provide you with updates and notices about the Services, our Privacy Policy and terms and conditions;
  • Contact you under certain circumstances;
  • Provide you with offers from us, our affiliates and from third parties that may be of interest to you;
  • Provide anonymous reporting for internal and external clients.

In addition, CeLLPhoneAGe will use your email address to contact you under the following circumstances: to respond to your support questions, to notify you of material changes to our policies or website, to request your participation in user surveys, and to deliver products, services and marketing communications that you request.

Information sharing and disclosure

CeLLPhoneAGe does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We provide the information to trusted partners who work on behalf of or with CeLLPhoneAGe under confidentiality agreements. These trusted partners include companies with which CeLLPhoneAGe may operate co-branded websites or web-pages to expand their services using CeLLPhoneAGe's Services. These trusted partners may use your personal information to provide services to you on our behalf, evaluate the effectiveness of the services, and to help CeLLPhoneAGe communicate with you about offers from CeLLPhoneAGe and our marketing partners. However, these companies do not have any independent right to share this information. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of CeLLPhoneAGe 's terms of use, or as otherwise required by law. We may transfer information about you if CeLLPhoneAGe is acquired by or merged with another company. In this event, CeLLPhoneAGe will post a notice on its website before information about you is transferred and becomes subject to a different privacy policy.

The sites displayed as search results or linked to by the Services are developed by people over whom CeLLPhoneAGe exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information. CeLLPhoneAGe may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of CeLLPhoneAGe's search technology. For instance, this data helps us determine how often users are satisfied with the first result of a query and how often they proceed to later results.

Social media plug-ins

Social media plug-ins of social networks such as Facebook, Twitter, LinkedIn, Yahoo, Windows and Google plus (among others) are integrated on CeLLPhoneAGe's website. Where CeLLPhoneAGe sites contain a plug-in to a social network, these are clearly marked (e.g. with a Facebook button). If you chose to click on one of these buttons or links, your browser connects directly to the servers of the relevant social network. The social network directly transmits the content of the plugin to your browser. If you are registered on the relevant social network and logged into your respective account the social network receives the information that the web page was used by you. If you interact with a social network plug-in (e.g. you press the Facebook "Like" –feature, the Twitter "Tweet this" feature and Google plus "1+" button or equivalent) or drop a comment on the appropriate web page, the corresponding information is directly transmitted to the relevant social network from your browser. If you are not registered with the social network or you are logged out before you visit CeLLPhoneAGe's website, there is the possibility that at least your IP address will be submitted to and stored by the social network. If you interact with us through a social media platform, plug-in etc. then you may be permitting us to have on-going access to some limited information from your social network profile (such as name, email address, photo, gender, location, the people/sites you follow etc).

If you do not want the social network to collect the information about you described above, or to share it with CeLLPhoneAGe and other third parties, please review the privacy policy of the relevant social network and/or log out of the relevant social network before you visit CeLLPhoneAGe's site. As with other sites, you may be able delete any existing cookies placed on your computer by the social network via your browser.

Your ability to edit and delete your account information and preferences

Registered users can edit their CeLLPhoneAGe account information, including contact preferences, at any time from their "My Account" account management page which you can find. We may, from time to time, send you e-mail regarding our products and services and third party products and services that may be of interest to you. You will have the opportunity to opt out of any further mailings at any time; provided, however, that we reserve the right to send you certain communications relating to the Services,such as:

  • Communications related to fulfilling a transaction;
  • Service announcements;
  • Notices regarding CeLLPhoneAGe's legal terms and this Privacy Policy;
  • Administrative messages, which are considered part of your CeLLPhoneAGe account.

You will not have the opportunity to opt-out of receiving such notices.

You can delete your CeLLPhoneAGe registered account by requesting an account deletion via email to us. You must provide us with the email address of the registered account. After we have confirmed your request via email, we will remove access to your personal information from our user database.

Confidentiality and security

We limit access to personal information about you to our employees and agents who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your information is stored on our servers. We treat data as an asset that must be protected and use many tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services.

Changes to this privacy policy

We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the Services, unless that amendment states otherwise. In addition, we will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your CeLLPhoneAGe account or by placing a prominent notice on our site. If you do not agree to the changes, you may terminate your account by requesting an account deletion via email to us. You must provide us with the email address of the registered account.

CeLLPhoneAGe is intended for general audiences. CeLLPhoneAGe does not collect or maintain information from those that CeLLPhoneAGe knows are under 13, and no part of the CeLLPhoneAGe Services are targeted to attract anyone under 13.

Request for information

If you have questions, concerns or suggestions, please feel free to send an email to us:[email protected]